Terms of Service

Terms of Service

  1. Introduction
    Welcome to YodoG! By accessing or using our website and services, you agree to comply with and be bound by the following Terms of Service. Please read these terms carefully before using our website.
    If you do not agree to these terms, do not use our website.

  2. Definitions
    "Website" refers to the site yodogcompany.com and all associated content.
    "We," "Our," or "Us" refers to YodoG (the business entity operating this website).
    "You" refers to the user or customer accessing or using our website.

  3. Account Registration
    To use certain features of our website, such as making purchases or leaving reviews, you may need to register for an account. When registering, you agree to:

  • Provide accurate and complete information.
  • Keep your account credentials confidential.
  • Notify us immediately of any unauthorized use of your account.

You are responsible for all activities that occur under your account.

  1. Product Information
    We make every effort to ensure that our products are accurately described on our website. However, we cannot guarantee that the color, size, or appearance of products will be identical to what appears on your screen.
    We reserve the right to update product descriptions, prices, and availability at any time without notice.

  2. Orders and Payments
    By placing an order through our website, you are offering to purchase products subject to these Terms of Service. We reserve the right to:

  • Accept or reject any order at our sole discretion.
  • Cancel or modify orders if we discover inaccuracies, such as product availability or pricing errors.

Payment is due at the time of order. We accept the following payment methods: Credit/Debit Cards, PayPal, Apple Pay, Google Pay.

  1. Shipping & Delivery
  • Shipping Methods: We offer various shipping options. Shipping costs will be calculated at checkout.
  • Delivery Times: Delivery times depend on your location and the chosen shipping method. We strive to fulfill orders within 3 business days.
  • Tracking: You will receive a tracking number once your order is shipped.
  • International Shipping: For international orders, customs duties or taxes may apply, and you are responsible for those additional charges.

  1. Returns & Exchanges
    Our return and exchange policy can be found on our Returns & Exchanges page. Generally, you may return or exchange items within 7 days of receiving your order, provided the item is unused and in its original condition. The customer is responsible for return shipping costs.

  2. Refund Policy
    We offer refunds for eligible returns as per our Refund Policy. Refunds will be processed to the original payment method. Please note that shipping fees are non-refundable.

  3. User Conduct
    When using our website, you agree not to:

  • Violate any applicable laws or regulations.
  • Post or transmit any harmful, defamatory, or illegal content.
  • Attempt to gain unauthorized access to any part of our website, server, or customer accounts.

We reserve the right to suspend or terminate your account if you violate these terms.

  1. Intellectual Property
    All content on our website, including but not limited to text, images, logos, and product designs, is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or use any content from our website without our express permission.

  2. Privacy Policy
    Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

  3. Limitation of Liability
    We are not liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products. Our liability is limited to the total amount paid for the product(s) you purchased from us.

  4. Indemnity
    You agree to indemnify and hold harmless YodoG, its employees, agents, and affiliates, from any claims, losses, liabilities, and expenses (including legal fees) arising from your use of the website or violation of these Terms of Service.

  5. Amendments
    We reserve the right to modify or update these Terms of Service at any time. Any changes will be posted on this page, and the "Last Updated" date at the bottom will be updated accordingly. Your continued use of our website after any changes indicates your acceptance of the new terms.

  6. Governing Law
    These Terms of Service are governed by the laws of Belgium, without regard to its conflict of law principles.

  7. Dispute Resolution
    In the event of a dispute, we encourage you to contact us directly to resolve the matter. If we cannot resolve the dispute amicably, you agree to submit the matter to binding arbitration in Belgium, in accordance with applicable arbitration rules.

  8. Contact Information
    If you have any questions about these Terms of Service, please contact us:
    Email: support@yodogcompany.com