Privacy Policy

Privacy Policy
Welcome to YodoG. Protecting your privacy is very important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website yodog.com or purchase our products and services. By using our website, you agree to the terms outlined in this policy.

  1. Information We Collect
    We collect the following types of information:

1.1. Personal Information
When you interact with our website or place an order, we may collect the following:

  • Name
  • Email address
  • Phone number
  • Billing and shipping addresses
  • Payment information (processed securely via third-party payment processors)

1.2. Non-Personal Information
We collect non-identifiable data to improve your experience, such as:

  • Browser type
  • Device type
  • IP address
  • Pages visited
  • Date and time of visits

1.3. Cookies and Tracking Technologies
We use cookies, web beacons, and other technologies to enhance your browsing experience and analyze website performance. These tools collect information such as:

  • Your preferences and browsing habits
  • Session durations and pages visited

You can manage your cookie preferences in your browser settings.

  1. How We Use Your Information
    We use the information collected for the following purposes:

2.1. To Fulfill Orders

  • Process and ship your orders
  • Handle returns and exchanges
  • Provide customer support

2.2. To Improve Our Website

  • Analyze user behavior to enhance the shopping experience
  • Debug technical issues

2.3. To Communicate With You

  • Send order confirmations, shipping updates, and customer service messages
  • Share promotional offers, newsletters, and product updates (you can opt out anytime)

2.4. For Legal and Security Purposes

  • Prevent fraudulent transactions
  • Comply with legal obligations
  1. Sharing Your Information
    We do not sell or rent your personal information to third parties. However, we may share your data in the following scenarios:

3.1. Service Providers
We share your information with trusted third-party partners who assist us with:

  • Payment processing (e.g., Stripe, PayPal)
  • Order fulfillment and shipping
  • Marketing and analytics

3.2. Legal Compliance
We may disclose your information if required by law or to protect the rights, property, or safety of our business, customers, or others.

3.3. Business Transfers
If we are involved in a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

  1. Data Retention
    We retain your personal information only as long as necessary to:
  • Fulfill the purposes outlined in this policy
  • Comply with legal obligations
  • Resolve disputes and enforce agreements
  1. Your Rights
    Depending on your location, you may have the following rights:

5.1. Access and Update
You can request access to or updates of your personal data by contacting us at support@yodog.com.

5.2. Deletion
You can request the deletion of your personal data, subject to legal or contractual obligations.

5.3. Opt-Out
You can unsubscribe from promotional emails by clicking the "Unsubscribe" link in the email or contacting us directly.

5.4. Data Portability
In some jurisdictions, you may request a copy of your data in a portable format.

  1. Security
    We implement a variety of security measures to protect your information:
  • Secure Socket Layer (SSL) encryption for online transactions
  • Restricted access to sensitive data
  • Regular system monitoring to prevent breaches

Despite our efforts, no system is 100% secure. Please take steps to protect your information, such as using strong passwords and avoiding sharing account credentials.

  1. Cookies Policy
    Cookies are small files stored on your device to enhance website functionality. We use:
  • Necessary Cookies: Essential for site operation
  • Analytics Cookies: To measure and improve performance
  • Marketing Cookies: To deliver targeted ads

You can disable cookies via your browser settings, but some website features may not function properly.

  1. Third-Party Links
    Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. We encourage you to review their policies before providing personal information.

  2. International Users
    If you are accessing our website from outside Belgium, please note that your data may be transferred to and processed in Belgium, which may not have the same data protection laws as your jurisdiction.

  3. Changes to This Privacy Policy
    We may update this Privacy Policy periodically. Any changes will be posted on this page, with the "Effective Date" updated accordingly. We encourage you to review this policy regularly to stay informed about how we protect your information.

  4. Contact Us
    If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us:

Email: support@yodog.com